Sales Ops Coordinator/Scheduler (DFW Airport, TX)


Regal Professional Services is presently sourcing & hiring for a client company, located in the DFW Airport area (i.e. 75261). Our client is a bathroom fixture company and they are seeking a qualified individual to fill their open Sales Operations Coordinator position as soon as possible.

Usual shift hours are M-F from 8am-5pm, however, the client would prefer a candidate that can also work a mid-day schedule from 1pm-9pm, M-F. If you cannot work the 12pm-9pm schedule that is not a deal breaker.

This position is temp to hire and the starting pay rate is $19.23 per hour. Please read below for additional information.

POSITION DESCRIPTION:Reporting to the National Sales Operations Coordinator, this role will serve as the coordinator for all of the backroom operations relating to our client’s Direct Response efforts. This position requires an experienced Operations and Customer Service professional who can manage the large flow of documentation from the Field Sales teams back through the Grand Prairie DTC Center of Excellence.

The candidate must be able to manage high volumes of work in an organized fashion and have an above average focus on details. Candidate must have ability to follow through on projects 110%.

Strong technology skills are also a must.

Position will be measured on ability to smoothly and accurately support closed sales including documentation flow, data flow, product flow, and resolution of after-sale issues.

RESPONSIBILITIES:

-Manage the order to installation process flow of walk-in tub product to the DTC markets for pending installations.

-Manage all relevant sales documentation that must be returned to HQ for each closed sale, including contracts and financing documentation

-Manage and deposit funds received from close sales in the field in a timely and responsible fashion

-Interact with lending partners regarding documentation needs

-Resolve any escalated Customer Service issues related to DTC sales or installations

-Support National Install Manager on any Install-related scheduling or customer service needs

QUALIFICATIONS:

· 3- 5 Yrs relevant Operations and/or Customer Service responsibility

· Above average detail orientation

· Unyielding focus on 100% compliance for all data needs

· Strong ability to multi-task and utilize technology for organizing large amounts of data